Ordering Info
How can I place an order or receive a quote?
Outside of the USA,please contact yourlocal distributorto purchase our products.
Inside the USA,the easiest way to purchase our products is through our USAwebstore.
要订购,请求报价或收到Pro Forma发票:
Fill out theOnline Quote Request Form>
电子邮件:sales@apogeeinstruments.com
If ordering or requesting a quote by email, please include the following information:
- 送货地址
- billing address (if different from shipping)
- 电话号码
- 电子邮件地址
- bob足球体育兴趣的产品
After you receive a sales order, quotation, or pro forma invoice please pay using our secure payment gateway that can be found here://www.huiyzt.com/payments/
For technical sales support by phone,call (435) 787-8268 during our office hours Monday-Friday, 8 AM-5 PM MST.
How soon can you ship?
Items in stock generally ship within 1-2 days and shipping terms are CPT destination. Items not in stock will ship within 2-3 weeks. Large quantity or custom orders generally ship within 2-3 weeks. Please call us directly during business hours with any questions regarding stock levels or rush orders. Our phone number is + 1.435.792.4700.
你接受国际订单吗?
Yes. We encourage our International customers to order through thedistributorin their country. If we do not have a distributor in your country, you may contact us to order. For all international web sales and quotes, tariffs and taxes may not be included in the cart or on quotes but will still need to be paid by the buyer upon receipt. Failure by the customer to pay importation duties may result in the product being returned to Apogee, additional charges being assessed for return shipping to the customer, and/or having the product discarded by the shipping company.
International distributor quotes/prices may be higher than quotes or web prices directly from Apogee due to tariffs, duties, shipping, taxes, and/or other fees already being included in the price.
Do you accept university purchase orders?
Yes. Simply email the PO tosales@apogeeinstruments.com
如果我豁免支付销售税怎么办?
Apogee automatically collects sales tax for certain states (Utah, Indiana) on our webstore and when purchasing direct. If you are exempt from paying sales tax, please contact Apogee directly to purchase. You will need to provide your sales/use tax exemption certificate for us to keep on file. After this initial purchase, we can set your online account to automatically exempt you from taxes when purchasing through our online store and for future direct purchases.
如果我在线订购,我怎么知道你收到了我的订单?
提交购买后不久,将向您发送自动电子邮件确认。如果未收到此电子邮件,请通知我们。
What credit cards do you accept? When I place an order when will my card be charged?
We accept Visa, MasterCard, Discover, American Express, Diners Club.
If your order is placed online, your card will be charged the same day or next day. Payments submitted through our secure payment gateway (//www.huiyzt.com/payments/) will be charged the day payment is submitted.
你如何计算运费?
实际成本基于宽度,重量和距Logan,UT(84321)的距离。WebStore自动为订单添加运费。传真或电子邮件中的订单将通过运费确认。UPS将提供具有跟踪号码的电子邮件确认,因此您可以查看货件的进度。
We can arrange to use the shipping company of your choice although additional fees may apply.
For domestic orders, we use UPS Ground (Next Day, 2nd Day, and 3rdDay are also available).
For international orders, we use UPS Worldwide Standard, Expedited, and Express.
What are your payment terms?
通常,客户选择to pay with a credit card on the website or at//www.huiyzt.com/payments/
We will need to have three on-time payments before we can accept purchase order terms for all companies excluding USA universities. Payment terms on Purchase Orders are Net 30. If you have any questions about your account's terms please contact us at sales@apogeeinstruments.com or call us at 435.792.4700.
我们还可以通过预付费电汇转移到我们的帐户付款。请给我们发电子邮件了解详情。
How do I request a written quote or proforma invoice?
Fill out a请求报价表格或者
电子邮件你的请求sales@apogeeinstruments.com
What is your return policy?
只要产品处于新条件,我们将在购买后30天内接受退货。所有退货将有10%的补货费。PS系列分光剂仪不可退款。有关回报和保证的更多信息,请参阅我们的terms或者在435.792.4700致电客户服务。
How is my personal information used by Apogee?
Apogee Instruments, Inc., has a commitment to your privacy. Please see ourPrivacy Policy, which has information about our privacy practices for our website.